| Address: 3rd Floor, A Block, AKR Tech Park, 7th Mile, Krishna Reddy Industrial Area, Kudlu Gate, Bangalore, 560068 | | Website: Myntra |
I have placed an order for vastramay men black gold-toned sherwani with dhoti pants order number:-111258450916497039103 and tracking no. Ml[protected] on 16th june 2019, the estimated arrival date generated was 12 day after order placement i. E. 27th june 2019, i waited till 27th june patiently and raised complaint on 28th june vide sr no. In[protected], i have been asked to wait for 72 hours for response on 28th june, and as usual i didn't got any response from myntra within 72 hours and not after this period of time, so i called up myself again on myntra helpdesk on 1st july and the executive asked me to hold the line for a while and disconnected abruptly, again i called on helpdesk this time helpdesk executive picked up the call, i explained my problem to her in response she sent system generated apology mail on my id which is of no use for me since it doesn't helped me with my order whereabouts and asked me to wait for another 48 hours for acknowledgment of concern raised, there was no legit solution provided to me even myntra employee was unable to track the order. It's been 16 days of prepaid order placement and i don't have any track of my order nor any solution received from myntra's part, i trusted on myntra for purchase of this outfit for my brother's wedding which is on 4th july, now i am left with no option, thanks to myntra team for creating this mess, this is my worst and last experience with myntra ever.
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