| Address: Mumbai City, Maharashtra, 400062 | | Website: www.myntra.com |
I had recently ordered a pair of heels with try and buy option. As per the delivery date they had provided 16th may2019. I was expecting the order will be delivered on the same date. On 16th may 19 i receive the meassage from the delivery person that the shipment is our for delivery. I receive a call from the delivery person that he is waiting outside so i said i'll be there in few minutes. I called the person to enquire where is waiting so i can pickup my order. The delivery person said that he is at wrong location, he will deliver tomorrow or someone else will deliver tomorrow. I waited today till afternoon 2 pm, but i have not recived any call, no message, nothing. Finally i called the myntra team, the exeutive picked up the call and said that there is no shipment assigned for today. We raised the request from our end so your order will be delivered within 72 hours. I requested that if someone can deliver today it would be helpful. Or atleast if you can share the delivery center address details, i'll pickup the order personally. The executive said theat we do not have facility like that but your order will be delivered and resolved within 72 hours and we are not sure if it can be delivered today or not. I don't understand if a delivery is not done on the respective date shared by you then atleast assign for next day delivery. What's the point of ordering so early from you app. Even after calling no immediate steps had been taken yet i'd rather buy from shop or pick from local market.
Order date 12th may 2019
Order no.[protected]-8049601
Product; dressberry
Tracking no. Ml[protected]
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