Myntra.com — Order ID # 1185126 [protected]

I had ordered. Different pattern cream kurta set but the product delivered was completely delivered from what was ordered. Additionally it was without tags. For absolutely no fault of mine. Myntra refused to pick up returns and refund my money since October 15. There was only one person who came and since it was completely different and not the product ordered we didn't even open it. Request immediate action and refund please