Myntra.com — Order ID # 1198290 [protected]_return not accepting

Website: myntra.com

Order ID # 1198290 [protected] Roadster women blue shin fit, this item doesnt have a tag and only received in a plastic cover with some barcode. Now return is being rejected. When I call to CS, some ### is saying investigation is done and Iam wrong, so return is being rejected. This is a cheap trick. When I didnt receive the tag, how will I return with it????