Myntra.com — Order ID[protected]-3899501 - Wrong short size delivered

Website: www.myntra.com

To whomsoever it may concern,

Hi,

Greetings of the day.

I've ordered Urban Ranger by pantaloons Men Green Conversational Printed Slim Fit
Regular Cotton Shorts, Size: 32 a month ago to be delivered to my native when I was on a trip. I've ordered 8 other items along with this order.
The outer tag said size 32, so trusting Myntra blindly which I should not have done, I removed the tag and 0acked it and I'm now on a trip to another place. When I've tried the short, it literally fell off my waist and to my surprise, the inside size tag said 36!!! When I called Myntra support, they said they need the tag for return which I totally understand, but how should I expect that there would be an outer tag and inner tag size mismatch? I expected Myntra to do better than that! I would like Myntra to consider this mistake done from their end and refund or exchange my product. This is practically unusable.

Thank you.

Best,
Harsha