Myntra.com — order not being picked up for return

Address: 115B KVR Hi Rise Paradise, Hyderabad, Andhra Pradesh, 500090

I have opted for return of a product (Order no:[protected]-3777403) on 2nd may 2019. The product has not been picked up yet (After 4 days). Evrytime it is being reschedules wrongly telling that customer has asked for reschedule - whereas i have not asked. I have called up the pick up person several times. But sometimes he doesnot answer/phone switched off