Myntra.com — order not placed but amount has been deducted from account

Address: Laitumkrah, East Khasi Hills, Meghalaya, 793001
Website: Myntra

I tried to order an Adidas bag from Myntra on the 15th of July 2019 of amount inr 2689. I got a message that the amount of inr 2698 has been deducted from my account but the order has not been placed and is still in my cart. There was also a glich in the website after the amount was deducted. I have also checked my bank account balance and i am sure that it has been deducted.
I will be very happy if you kindly return the same to my account.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Myntra.com customer support has been notified about the posted complaint.
 
3 Comments

Comments

I recieved my parcel today nd i want to exchange the product but the product delivered option is not working... However i recieved my product... Plz check it soon
My Myntra account has been blocked without any prior notice or communication i had myntra credits in the same and one prepaid order which is still undelivered.

Want to file a complain against Myntra.

My email id is - [protected]@gmail.com
meghana thakkar's reply, Jun 6, 2019
Called the customer care department several times but everytime they ask for 24 hours..its been almost 3 days now but there is no communication from the team myntra
Actually i have collected the insider point by mistake so please at least exchange my dress other wise it is wastage for me and 4000 rs is very higher amount..now i will not busy anything from myntra if you guys are not refund my amount

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9819
    Pending
    0
    Resolved
    807
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information