Myntra.com — order not placed but money got debited, no help from myntra

Abhi9295

from Mumbai, Maharashtra

Oct 7, 2019

Address: Pune, Maharashtra

I placed an order on 6th oct 2019 on myntra of inr 4142/- through paypal, amount deducted from my bank account but myntra claims that they did not receive even though my bank. No resolution given by customer support team. They are jst saying there are lo logs in there system regarding this payment. Then where is my money gone?? It is clearly seen in the attached screenshot money has been transferred to myntra. Very pathetic service. Pls look into this issue & refund my money asap

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Comments

Deepika Pant

from Mumbai, Maharashtra

Oct 8, 2019

Worst product recieved ...pls return my product as possible as soon..without seeing the product i collect the insider point becoz i dont know after collecting the point you are not allowing us to return the product...quality of the product poor worst..pls take action as possible as soon

chitralekha12

from Mumbai, Maharashtra

Oct 8, 2019

I have ordered two product at a time received one, but in the app it is showing product is delivered both of them same day same time, tried to reach customer care so many times they have not co-ordinated till now. it's been a week.

Deepika KN

from Mumbai, Maharashtra

Oct 8, 2019

I requested gift wrapped order with small note on Myntra.It wasnt written properly. It was found in programming format. Any way i have requested the item for exachange because the size is small. So please check and make the note right.exachange otder no is[protected]-0395503