Myntra.com — Order not received Order ID # 1204590 [protected].

varun5551989

from Hyderabad, Telangana

May 30, 2022

Address: Bangalore

Website: www.myntra.com

I placed an order with Order ID # 1204590 [protected].
on 16th May and the order was supposed to be delivered on 26th May 2022. On the same day got message that order is delayed by few more days while on app it shows order cancelled.
Till date I have tried contacting Myntra customer care multiple times, Sindhiya and Syed have mentioned they will get back but no help.
Till date neither I have recieved my order nor its cancelled. This is simply pathetic as they are unable to track my order which I can simply see from Myntra app.
Pathetic customer support and service by Myntra.

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Myntra.com customer support has been notified about the posted complaint.

Jun 04, 2022

Updated by varun5551989 The case manager Aparna called and commited to resolve the issue in 48 hours, it's been 3 days and no resolution.
My order is still stuck with them and they are neither allowing me to cancel or providing a refund. Can someone help me.