Myntra.com — order returns

Address: Pacific dental college and hospital,debari, Udaipur, Rajasthan

I ordered 5 things on 5th of may 2019 n received the order on 8th of may as i was out of station i tried it on 7th of june and as soon as i tried to place a return request at 3:30 pm there was no return option i called myntra contact service at 3:44pm and he told me that he placed a return request n i will get a message in next 24 hours but i didnt get any update then i called the myntra customer care service today on 9th of june and they told me there was no return request placed and they cant help me and now i'am going to face a loss of 5000/-