Myntra.com — payment deducted but order not placed

I have ordered a gift voucher on 23rd july 2019 of rs. 1400 and payment has been deducted from my card but order was not placed. Refund my money as i didn't received any confirmation from you on email. Request you to please activate option of call where we can contact directly with you so i can explain the issue on phone.

Please look into this as soon as possible as i want my money back. Also in want to clarify that i want my refund directly in bank account not in myntra credit.

Thanks.
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