Myntra.com — payment got debited from my bank account but product confirmation mail is not sent

Ap291099

Feb 10, 2020

Address: Bangalore, Karnataka

I paid ₹779 for a product on 8th february via google pay. I received a message from my bank account stating that my account was debited with aforesaid amount but i couldn't get the product confirmation mail. I sent a mail to myntra regarding this issue. I received a mail in which they mentioned that they currently are unaware of the payment. Please help me resolving this issue.

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Comments

Kali sharma

Feb 12, 2020

I ordered one blue solid super skinny regular Jean. I wanted to return this item as size not appropriate but i have collected myntra insider points by mistake, now I m not able to return or exchange the product. Because of size issue I need to exchange this product. Please take back insider point and this product.