Myntra.com — Payment not received from myntra but the product is picked up from my end

I have ordered few products from myntra but i wanted to return due to some issues so i registered for a return on[protected] and it was picked up[protected] with tracking id MYNR[protected] by Ekart wishmaster by Lingeshkumar j and even i got the confirmation sms by ekart. But the status in myntra site was not changed to returned and the refund was not initiated. i contacted customer care and they have informed me that its still not received at their desk. how long will it take to return to their destination and when will my refund be initiated.