Myntra.com — Pending Money

Address: Kotrani tehsil phagwara post office satnampura

Website: Myntra.com

I placed two orders worth ₹3598 and ₹3571 on 10th December on Myntra app. Due to wrong address I had to cancel both orders except one item worth ₹2204. So now refund of ₹4965 is pending. Myntra’s refund policy says within 7-10 days refund is processed.

But it has been 14 days I have no clue about my money. Myntra’s customer support is not helping either.
I need a quick action.