Myntra.com — placed for return request, no pick up done

Address: gachibowli, Hyderabad, Telangana, 500032

I ordered hrx shoes from. Myntra.com and i received them on 21st of march 2019, i placed for the return request on the next day... The maximum time for the raider to come and pick up my return is 7 days, which after that even though the return is not taken away the money should be returned to the customer. But wen i raised a complaint regarding this to the customer support at myntra they initially said they would pick up in 7 days.. No one came and no call... They said u denied the pickup, but i didnt get any call and they also got to know that the raider has submitted fake answer that i didnt pick the call, i asked for refund after 7 days where they denied and said it is out of our rule book, we only refund money after return is picked up.. And then again on 28th they initiated a fresh return request and today it is april 3rd and yet my pickup is not done. Why should i wait for days and days keeping the product which i dont use beside me. I need a refund for this. Let them come and pick it up someother day they wanted to. But i need my refund now.

Order no:[protected]-3343201