Myntra.com — prepaid order misplaced

Address: 500015

I had placed a prepaid order on myntra for five items on 27th march 2019 to which the promised date was 4th april 2019.
I have received only 2 items till date and have received no information regarding the remaining 3 items amounting to rs 3500. Since it is now 4 days post the promised date no information has been shared with me.
Inspite of contacting the myntra customer care so many times they are not able to track the items and i still haven't received any update regarding my order delivery.

Regards
Pallavi
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Myntra.com customer support has been notified about the posted complaint.
 
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Refund money is not transferred to my account even i returned my order and reached to the merchant successfully. Customer care people also not responding properly on this issue... Please help me out on this...
Thanks in advance...

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