[Resolved]  Myntra.com — product delivered and refund not processed

I order anouk kurta on 11 august which they first tried to deliver on 14 th august and replied with customer unavailable then again on 15th i got the similar msg then i called customer service and they told me to wait for a day then in 16th they gave me number of delivery boy when i called him he said that he will come by 4 then when i called at 5 he said he doesn’t have courier and after sometime i got an msg as customer unavailable. Again i called on 17 and lodged a complaint of which they told to look into matter within 48 hours there was no reply. On 19th they automatically updated that customer refuse to have product i called again on 21 st and they have same to say wait for a day they are not even bothered to cancel the product and refund even after requesting them every time.