On 3rd of mrach i ordered 7 items from myntra.
On 4th, two shoes and two shirts were scheduled to be delivered.
I got two shoes on 4th march but i haven't yet got the shirts, but in the myntra its showing that the shirts are delivered.
(Order no:[protected]-2049101)
I have raised complaint to the customer care but no one is taking is seriously, 1st one customer service associate said that action will be taken in 3 working days and after 3 working days when i called them, they are saying that please give more 24 hours excluding saturdays and sundays.
Now they said that the complaint has been declined.
What an unprofessional behaviour is this.
On the day of delivery i got a message stating that i ll get 4 products. However i got only shoes no shirts, i first called the delivery guy, he said that he had the only 1 package that he delivered and asked me to call myntra customer care.
I did the same. But they are not accepting their fault.
I have video camera fit into my pg. Any delivery would not be hidden, hence i requested the customer care executive to re - raise a complaint and this time send a person to mine pg for cc tv verification.
Still no response. Was this information helpful? |
2.)In my case, i received a big package untempered, and at my room when i opened it, i saw only two items .
3.)I went to the ware house today and met with the delivery guy, he said he had only one package of mine and that he delivered .(They said that if the package is untempered then there is a problem at the upper level while packing )
4.)I suspect that, at the point where this items were packaged, that point is faulty .Maybe by mistake they would have missed those two items to put it in the same package .
And Myntra customer care is not agreeing and moreover they have simply denied my complaint .