Myntra.com — Product delivery- Not

Hi have ordered a product on 18th sep, got a delivery message on 19th that it has been delivered but i didn’t receive it. I called the delivery boy. He didn’t receive.. callwd the customer care and conplained they said will investigate and resolve.. still i didn’t receive the product and They have closed the complaints and not registering any complaint.. i called the customer care and they are not registering the complaint and saying as per investigation .. the produ t is delivered.. where i have not rece. They are not listening at all. I am a regular customer of mynta but i have never expected this from myntra .. see my record first befire any conclusion