Myntra.com — Product has been pickup however not updated in the system and it's refund not initiated

Address: 65/1 Bhilawan hamirpur up 210301

Hi Team, I have returned my product on 12 may, however its not updated in the system and because of that refund has not initiated, and for that I have raised complain and now they are scheduled for pickup, if I have already provided the product how can I give again, I am really very much disappointed with this. Also I have called delivery boy who has picked up my product he is saying he has submitted to office. Can you please look into this and initiate my refund ASAP.