| Address: Sheelanagar Visakhapatnam | | Website: Myntra |
My husband ordered 2 product on myntra and he placed old address by mistake.now in the app it is showing delivered bt even my old address didn't get any parcel.delivery boy went there and old address watchman refused to accept it as told by us...bt in app it is showing delivered.. neither delivery person called me nor got any message..
I called the customer care and they raised a complaint and asked me to wait for 72 hours. It was more than 72 hours and I did not receive any updates. I called them again. They said to wait for 24 hours more.
24 hours over…still no updates. I called again…they said me to wait for another 24 hours. But after talking to senior executive person also they are saying it's not our responsibility and we can not help..
How can they even deliver prepaid order anywhere without my permission.now they are not giving refund nor taking any further inquiry action..im asking to ask delivery boy that where he has delivered the order i wll go tgere to pick up bcoz he has only taken that prepaid order..bt these customer care people not telling any details about delivery boy nor they are enquiring.simply saying prder has delivered.. indirectly saying forget about ur money and parcel too
Pathetic service…any other option vs Myntra…always go for any other service.
Myntra is not at all customer friendly…they keep defending their acts.its a fraud website to grab money with unethical ways..
I need to get my refund back. Was this information helpful? | 
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