Myntra.com — Product missing in the box

Address: Thane

My Order ID # 1192543 [protected] . I had ordered 2 earrings. The first one which was a black and yellow earring came on 31st Dec 2021. When I opened the box, the earrings were missing. The cover was not tampered and not taped. Still the product was missing. I informed your customer care via chat service. Today I got a call from someone shruti [protected] from Myntra. She said that u have investigated and found there is no mistake and the earrings were delivered. What nonsense are you talking. Do you thing that a customer who is shopping from you since several years will falsely complaint for 300rs. I am not at all happy. Want my money back or the earrings. Pls call me on [protected]