[Resolved] Myntra.com — product not delivered.

Lumina Paul

from Pune, Maharashtra

May 21, 2019

Address: Bangalore, Karnataka

Website: Myntra

Ordered 2 footwear on 14may 2019. Was to be delivered by 19th may. Customer support says they do not have escalation matrix to escalate. I will have to wait for another 3 days from today to get the product. Cannot refund my money until products are delivered, i must cancel it in app, return the product and wait for 7 working days after return. So basically almost ₹2300 is gone.

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Jul 11, 2020

Complaint marked as Resolved

Myntra.com customer support has been notified about the posted complaint.

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Comments

shalu kaul

from Patiala, Punjab

May 21, 2019

1680 myntra credits were used by someone else who is not known to me. The phone number is someone else's, while email id is mine. But someone has hacked my account and used credits.

Kindly help me investigate this and get my myntra credits back.

Damini29

from Sojat, Rajasthan

May 21, 2019

Someone used my Myntra credit and made a purchase . I called customer care at Myntra . They did nothing to address my issue instead suggested me to go to police for cyber crime . This is ridiculous as people don't shop online to get into such matters. I want refund . I am attaching the order which was not made by me . Plz HELP!

Dr. Shraddha Awasthi

from Gurgaon, Haryana

May 21, 2019

I order 3 products from Myntra but not received as they have updated that customer refused to take..but the truth is that I don't get any message or call regarding my order and my money not refunded by Myntra

Harshit badal

from Amravati, Maharashtra

May 21, 2019

I have ordered shoes from you. Hrx shoes by hrithik roshan I have received an empty box in my delivery box.i have called yku many times but no appropriate response was provided by you .kindly work on my problem .as soon as possible..