Myntra.com — product not delivered not able to cancel

Address: Chennai, Tamil Nadu, 600062

I was supposed to get my order delivered by 6th june but havent got it yet. Myntra has not even shipped the order. I have made complaints everday since 7th june but they always want 24 hours to respond and never respond the other day. Not even are they cancelling my order so that i get my refund. This is customer harassment and cheating. I want this order cancelled today itself so that i get my refund.
its truly bad experience for me if the order will not cancel or not provide me within 24 hours. then it will be my last purchase from this site and i will finally file complain on consumer forum of GOVERNMENT OF INDIA.
i have also recommend my blogger to upload this whole issue on his site so that each and every person come to know about the reality of these type of companies.
Order id is attached.