Myntra.com — Product Not Received

I have Ordered 2 Shoes From Myntra
Order ID # 1210475 [protected]

1) One shoes are blue color ..Tommy Hilfigher Rs -5099
2) And the other one was Nike Grey Shoes -Rs 4670

On 27th july i recieved only one shoes [Tommy Hilfigher]
After 1-2 days status of other shoe[Nike] was updated on myntra Site as “delivered” But in actual shoe was not delivered to me..!

I raised many complaints @ myntra.. but they said that they cant do any thing as the order has paased through various checks at their end.
Please help as my money is wasted and pro duct not delivered and myntra not doing any thing for this..!