Myntra.com — product not received on time

Myntra.com — product not received on time

M MadhuparnaRoyBhattacharya from Kolkata, West Bengal Oct 16, 2019

Ordered a lavie bag on 28/09/19. Didn't receive it yet. Product was to be delivered on 12/10/19. They failed to deliver it on time. On 15/10/19 i received a message that the bag is out for delivery but nobody came. At the end of the day i got another message that the delivery agent failed to get in touch with me, hence couldn't deliver the product. Whereas i didn't receive any call from their end. This is happening for the 2nd time now and i am really fed up with such unprofessionalism. The order id is - ml[protected] Delivery agent number - [protected] Was this information helpful? No (0) Yes (0)
Myntra.com customer support has been notified about the posted complaint. Oct 19, 2019 Updated by MadhuparnaRoyBhattacharya Ok so this is happening for the 3rd time now. The delivery agent calls and says he can't deliver the product today. On request he said that he will but not receiving the calls after that. My question is if they cannot deliver a product on a specified date then why do they send the 'out for delivery' message? We waste our time and wait for them at home leaving all our work and this is what we hear in return. I am a regular customer of myntra and this is not what I deserve. It's getting really pathetic now. The delivery executives are of no use as it seems they are busy everytime. I want a permanent solution to this or I am cancelling all my upcoming orders for sure. Adding my order details here. Number of the delivery agent[protected] Oct 19, 2019 Updated by MadhuparnaRoyBhattacharya The delivery executive claimed that today is his first day and this is the efficiency that he shows. Refusing my calls too
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Comments

Shubh Porwal

from Mumbai, Maharashtra

Oct 16, 2019

Myntra returned back my package to the origin even without approaching me. They are not even refunding my money.

Please deliver the order or refund it asap.

The worst experience.

Madhur30

from Mumbai, Maharashtra

Oct 17, 2019

It's being 15days now, that I placed the order. It is also a prepaid order. Extremely disappointed. Urgently call us back. There is no response from customer service desk.

Honey Foods

from Mumbai, Maharashtra

Oct 17, 2019

I have paid via ny debit card for the Wet n wild blush and later my order got cancelled by the Myntra team and i haven't yet received any refund

[email protected]

from Noida, Uttar Pradesh

Oct 18, 2019

Hi,

I had done shopping with Myntra yesterday and it was an offer if we shop for RS. 3000 or more with HDFC credit card then you will get 10% instant discount and I did shopping of RS. 5037.82

But I didn't received that discount and no one is responding to mails and calls.

Can you please help me in this. ?