Myntra.com — product received from myntra is faulty and is not working.

Address: Mumbai City, Maharashtra, 400080

I had purchased the Blink Go fitness band from myntra, but that has stopped working. They have mentioned one year warranty but when asked where to claim it they are not aware of the information. As it is a myntra house product they should be able to help us with this. Customer care is least interested in the issue and there is not where we can go now. My money is completely wasted. Team kindly request you to take some action and help us from such false claiming people.