Myntra.com — product return request is still pending after so many weeks

Address: Cynoteck Technology Solutions Pvt Ltd Mount View Colony, Sahstradhara Road, Dehradun-248001, Dehradun, Uttarakhand, 248001

I had requested myntra to replace the item that i purchased and after so many excuses you guys have yet not proceeded my request and your executives makes excuses everytime we call them. The level of my frustration is such that now i don't want to replace my order but to return it. You guys have disappointed my to the core of my heart and you should feel ashamed for it.