Myntra.com — Product showed delivered but not received

My order is showing delivered but I didn’t received the product. When I talked to customer executive he provided me with 5 days clause of their policy.

Orderid: 1218221 [protected]

My ask from them was to check with their delivery agent ad I was not able to contact him but they are not bothered at all.

Thanks myntra atleast now I know Where I get AMOZONing experience for my future online shopping

PS: Due to some personal emergency I need to go out of station and I was not at my home. How could they deliver the order without taking consent from me.