Myntra.com — Quality checked failed

Address: E-348, 2nd floor, Greater Kailash 2

I recently purchased a product from myntra, they were slides(slippers)
I received a wrong product, from the same brand, just different from what i ordered
I submitted a request for return the same day within an hour,
It got picked up the next day, with all tags intact and everything was checked by the delivery executive
Later the same day, i recieved a prompt that the product hadn’t passed the quality check
I am deeply disappointed with myntra as I’ve been a regular and loyal customer to them, the reason why my return has a failure is still not disclosed.
I have returned the product as it was, thats how the tags were still intact
I wish to raise a complaint and be given my refund at the earliest.
Order id I recently purchased a product from myntra, they were slides(slippers)
I received a wrong product, from the same brand, just different from what i ordered
I submitted a request for return the same day within an hour,
It got picked up the next day, with all tags intact and everything was checked by the delivery executive
Later the same day, i recieved a prompt that the product hadn’t passed the quality check
I am deeply disappointed with myntra as I’ve been a regular and loyal customer to them, the reason why my return has a failure is still not disclosed.
I have returned the product as it was, thats how the tags were still intact
I wish to raise a complaint and be given my refund at the earliest.