[Resolved] Myntra.com — received a product delivered mail but the product is not delivered

deepak pandi

from Chennai, Tamil Nadu

Jul 22, 2019

Address: Chennai, Tamil Nadu, 600107

I Have ordered "Woodland ProPlanet Men Brown Solid Nubuck Leather Mid-Top Derbys" for 2, 373.00 rs on 24th June 2019. I have paid using my Debit card online. My Order Number is "[protected]-4249401"

On july 8th 2019 i received a mail like Our Style Delivery Agent ([protected]) is on the way for delivery of the product but on that day i didn't received my product but got a mail like ""Your Myntra Ordered item delivered".

So i have registered a complaint regarding this "IN[protected] Reference Number" . But the response i got back two days is shocking . They also informed me like "As per the confirmation received, the order has been delivered." But from my side we didn't received any product.

It is nearly one month of struggling to get back my money but their response is not good.Please help me regarding this to get back my money back.

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Aug 16, 2019

Complaint marked as Resolved

Me and My friends called Myntra and escalated this issue many times and at-last my money got refunded today. I am not sure what this portal did about my complaint. Anyways thanks.

Myntra.com customer support has been notified about the posted complaint.

Aug 05, 2019

Updated by deepak pandi Any Update on the above complaint. I didnt receive any updates from the Myntra still now :(

Aug 16, 2019

Updated by deepak pandi Me and My friends called Myntra and escalated this issue many times and at-last my money got refunded today.
I am not sure what this portal did about my complaint. Anyways thanks.