Myntra.com — received damaged product from myntra

Address: 25, landsdown park, aakkulam, Thiruvananthapuram, Kerala, 695031

Website: www.myntra.com

I have shopped a MANGO Women Cateye Sunglasses 53021018 from Myntra and I have received a terribly low quality, scratched item from the
Retailer : Savadik retail pvt limited, Gurugram
Order no.:[protected]-6108803
Purchased from Myntra on 16 December 2019.
Amount: Rs. 1960/-

I feel cheated. I talked to myntra executives and they are not giving any valuable response. This is very unpleasant to deal with such unprofessionalism. They are using MANGO's brand image and delivering low class products. I would've rather taken from your offline store. Please look into the matter with myntra and this particular retailer and help me out.
Pathetic services from myntra. They have cheated me for my hard earned money