Myntra.com — received defective shoes

Address: Balanagar, Rangareddy, Andhra Pradesh, 500018

I order a roaster shoes and i received defective one, the shoes was tone, left shoes, right side, i request to exchange it. And when delivery executive reached he's just refused to exchange the shoes because it was tone, how the heck those it make sense. Therude behaviour of executive was of next level, now all i want is a new and perfect shoes, thanks myntra for the worst experience ever.