Myntra.com — received empty box - no physical product in page

I received my order and when i opened the package the box inside it was torn and their was no product in that. This happend second time through myntra previously also i received a damaged product and when i placed request for return delivery executive denied to take it stating the reason that its damaged. I ordered the product through myntra.
Product details are mentioned as below:
Lakme-p16 enrich satin lip colour
Order no.[protected]-2870301