Myntra.com — refund been delayed for multiple times

Address: Popu-II Village, Naharlagun, Papum Pare, Arunachal Pradesh, 791110

I have been trying all the means to contact the myntra customer services yet they delayed all the complaint i made to them. I was always told to wait for 48 hours whenever i made the call to the service.
The details of my said product -
Order date: 1 december, 2019
Order id:[protected] 5160603
Roadster women green & charcoal grey color.
Cancellation date: 14 december, 2019
Cancellation: due to delay delivery and i make a change of my residence.

Thank you.