Myntra.com — Refund for cancelled product pending since 18th Dec 2021

Hi Team,

I have ordered multiple items in Myntra on 18th Dec. 2021 and I found one order made duplicate. So i have cancelled this order on the same day. I got message from Myntra stating refund has been initiated in my ICICI Credit Card and it will be reflect by 28th Dec. 2021.

But till date i have not recd. any credit in my account and also Customer Team is closing down my complaint without providing any resolution.

Amount Rs. 561.00
Order ID: #119170330919884623403
Product Name: INVICTUS Men Red and Black Slim Fit Opaque Casual Shirt