Myntra.com — refund for the return request

I have ordered a mast and habour jeans but dur to some reasons i raised a return request and it was picked up by their delivery person.
Moreover their policy guaranteed the refund transfer to my bank account but i didn't got the refund.
Now it's been more than a month but i didn't got the refund.
On talking to myntra customer care, they said they are clear on their side and talk to the bank but the bank says that there is no refund from myntra to my account.
So it's my humble request to check in this matter as soon as possible and kindly initiate my refund.
This is my order noumber-111403631094255682803