Myntra.com — refund not credited in myntra credit

Sir
The refund initiated by u is still not credited to my myntra credit.
When contact to u is also not helpful sometime ur server not work or
Ur executive unable to provide the satisfactory answer for delay in
Refund. Kindly arrange to sort out the problem as soon as possible &
Refund my money.
Refund id - [protected]
Ref no. :- [protected]
Which is initiated on 10 jan 2020 & refund not received till yet. Ur customer executives are not o[censored]se they only put me on hold & the call get disconnect