Regarding MYNTRA product "LC Waikiki Women White & Beige Striped Boxy Pure Cotton Casual Shirt" pertaining to the order number[protected]-8540803.
I had returned the product after one day of delivery on July 8 th itself and the refund was initiated on same day on orders page.
When I didn't get any refund even after 10 days, on 18 th july 2022, the max time limit which myntra asks customer to wait for refund completion, I got in touch with them via email, chat and phone.
They said they are initiating refund on 18 th july itself and had no explanation as to why it was not done until then. As I didn't get any updates or refund even after one week, I got in touch with them on 25 th july and 26 th july to remind them about my refund.
This time they told me to wait and said they have initiated, there's nothing more to be done. I said same answer was given many days back but no money was returned.
For this they blocked me from writing anymore to them. So I reached out to them via phone and they said they can givevany update only by august 5 th..
They are refusing to comment on why my refund has not come to account simply asking me to wait.
Each time they are extending date by which they should return money and trying to block my access to reach out to them to raise a complaint also.
This amount of rs 1299 has been initiated by myntra 3 weeks ago and they have no idea why the refund has not taken place and also say they have no reference number of bank since refund has not been done by them.
Pls look into this and help me sort this out. Customer care at myntra has not helped out at all...
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