Myntra.com — Refund not given of worth Rs.2399

A refund of Rs.2399 has not been given to me yet. Order was-Vero Moda(Women Blue Cardigan-Size XL) and order id #119171711543230229001.

I have been trying to contact Myntra for so many days but the customer care is being so useless and isn't helping at all . Very poor customer service. Froma brand like Myntra, it's not expected, there must be some transparency. Please help me out with that.