Myntra.com — refund not initiate of rs.1714

Address: Jammu, Jammu and Kashmir, 190011

My refund of ₹1714 jas not yet been initiated even though it has been 2 months since i returned the product. When i cross checked with the customer care they said that they have refunded the money to an hdfc bank under someone else's name even though i never shared any such details with them. Inspite of making multiple call ti their customer care all they say is that i wait for 3 working days and they would contact me back which they never do. This has not only caused me a waste of time and money but also mental peace.
Was this information helpful?
No (0)
Yes (0)
Myntra.com customer support has been notified about the posted complaint.
 
3 Comments

Comments

Dear Myntra Team,

The Below mentioned order no. i was returned but the amount not yet credited.

ORDER NO:[protected]-3119301
Lacoste
Boys Navy Blue & White Colourblocked Polo Collar T-shirt
Size: 4Y
I have bought a pair of shoes from the site but the order is not reflecting in my Myntra account in order when i am trying to return product.this pair is soo tight to wear customer i need to return the product. This the worst customer i ever faced till now.There is no response for request from the myntra executive.
I ordered HRX jacket the size of it is small and I want to change it to medium as it is fitting tight so I want to exchange but I cannot exchange as I cannot confirm the order as it is asking for barcode and after providing it the order is not getting confirmed

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9819
    Pending
    0
    Resolved
    807
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information