Myntra.com — refund not initiate of rs.1714

Address:Jammu, Jammu and Kashmir, 190011

My refund of ₹1714 jas not yet been initiated even though it has been 2 months since i returned the product. When i cross checked with the customer care they said that they have refunded the money to an hdfc bank under someone else's name even though i never shared any such details with them. Inspite of making multiple call ti their customer care all they say is that i wait for 3 working days and they would contact me back which they never do. This has not only caused me a waste of time and money but also mental peace.
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Dear Myntra Team,

The Below mentioned order no. i was returned but the amount not yet credited.

ORDER NO:[protected]-3119301
Lacoste
Boys Navy Blue & White Colourblocked Polo Collar T-shirt
Size: 4Y
I have bought a pair of shoes from the site but the order is not reflecting in my Myntra account in order when i am trying to return product.this pair is soo tight to wear customer i need to return the product. This the worst customer i ever faced till now.There is no response for request from the myntra executive.
I ordered HRX jacket the size of it is small and I want to change it to medium as it is fitting tight so I want to exchange but I cannot exchange as I cannot confirm the order as it is asking for barcode and after providing it the order is not getting confirmed

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