Myntra.com — refund not processed after 10days after commitment provided by the merchant

I have order three product but cancel before shipping and they messaged me on 21st july about the refund but after 10days also it was not credited to my sbi account. Myntra customer care agents says contact with the bank. after contacting with the bank customer service they said to contact with the merchant. very disappointing .pls do the earliest to refund. also attaching below the refund statement provided by myntra