[Resolved] Myntra.com — refund not provided for an undelivered product

Rohit Auddy

from Kolkata, West Bengal

Website:

Myntra.com

I have ordered a joggers on myntra which they never attempted to deliver. But after so many live chats, customer support calls... They just tell me to wait 24hrs/72hrs everytime. Still didn't received my refund of ₹628.95

Their customer support is just worst. They always say that will inform me within the given timeframe which they don't. Worst company i've ever seen. Screenshot attached for complaint id & order id

+2 photos

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Nov 9, 2019

Complaint marked as Resolved

After complaining here Myntra team tried to call me but for some reason, I was not able to pick up the call and the next day they cancelled the order and processed the refund.

Myntra.com customer support has been notified about the posted complaint.

Nov 09, 2019

Updated by Rohit Auddy They have emailed me from [protected]@myntra.com