Myntra.com — Refund not received

I have returned an item which i ordered from myntra. But i didn't get the refund related to that order. Myntra customer care said that they already finished refund procedure and successfully completed the refund to the bank. They gave me a reference number for this refund that is attached here. refer no:[protected]
amount- 1199.
order id[protected] - #1192676 [protected]
Please give me an appropriate solution to this problem and do needful . It is already 12 days i returned my item