Myntra.com — refund not received even after 15 days

Address: G-123 P.C.Colony Kankarbagh, Girls hostel veer kunwar singh college of agriculture dumraon buxar 802136, Patna, Bihar, 800020

I bought a product and filed for its return on 9th april. Its been 15 days still no refund. Its taking much more than normal. The executives of myntra are saying that they initiated the refund having bank reference no. 30001091009085239028779 and to raise a concern in the bank.
So i raised a complaint with reference srn no.[protected].
Can you please see to it that this issue is solved as soon as possible.