[Resolved]  Myntra.com — refund not received even after 2 weeks

I had placed a order on 25th june[protected]-4767101 on the myntra website. But i didnt like it and i cancelled it on the same day itself. The payment was made through my debit card. Myntra gave me the confirmation that they have processed by refund and asked me to wait 7-10 days for it to reflect in my bank account. I waited for 2 weeks but still did not receive the refund. Then myntra provided me with a bank reference number and asked me to check with my bank. My bank said that they did not receive any refund amount from myntra. For the past week i have been calling myntra, then my bank and both are saying to check with the other. I ordered from other sites and all have processed refund and i got it in my account on time but only myntra is having this issue.
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Jul 11, 2019
Complaint marked as Resolved 
Myntra.com customer support has been notified about the posted complaint.
 
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I ordered shoes but that were not my size and now i order another one . I want to return previous pair of shoes . But my return is not processed by myntra

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