[Resolved]  Myntra.com — refund not received even after returning the items 4 weeks back

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Already returned the items 4 weeks back and refund was not initiated. Called customer service and had a chat with a team. When i chat with them they say that the bank details are highlighted and within 3 business days it will be refunded. Waited for 7 days and called them again they said the same thing. Called after 2 weeks and spoke with raju, he said that the bank details are incorrect, need the correct one. Once it is updated within 3 business days amount will be refunded. Again mailed the correct details and no refund after 3 weeks. Called them again and the agent is saying system is not taking the bank details and need the alternate one. Why can't they send the email when the details are incorrect? Everytime we have to keep a followup on that. Worst service i had experienced with myntra. Gonna uninstall once i get the refund.
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Jan 7, 2020
Complaint marked as Resolved 
Thank you for resolving issue with Myntra. Finally got my refund after raising a complaint.
Myntra.com customer support has been notified about the posted complaint.
 
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