Myntra.com — refund of my dress is not initiated in my bank account yet

Niharika Rani

from Kolkata, West Bengal

Nov 10, 2019

Website: myntra.com

I purchased cottinfab women navy blue solid a-line dress from myntra in september and for some reason i returned it on 27 september. On 30 september refund got initiated but i didn't get any amount in my bank account. After few days they send a mail that refund got failed as bank details was not correct, i again mailed them correct details and called them, customer support replied that they updated account details and i will get acknowledgement regarding this and get payment in 2-3 bank days. From that day to till 11th of november, i chased them lots of times but always they are saying to wait for 24 hours you will get your payment. But still i did not get any refund.

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Comments

Tannurattan

from Mumbai, Maharashtra

Nov 13, 2019

I hv order tresemme shampoo n conditioner combo with Philips hair dryer dated 04th oct order id is[protected]-1275703 but not received my order yet. Nd i hv complained 5-6 times on customer care number. But there is no positive response from the customer service nd repeatedly said to wait for 24hrs since 5th of nov.This is very unsatisfactory

Aparajita Mohanty

from Mumbai, Maharashtra

Nov 13, 2019

I had purchased a wall clock in the month of July and it is not working now.. So bad quality products... Even if we buy a clock from the footpath that would work till years... I am very disappointed with this product.
I would request you to kindly replace the product or refund the amount and collect the product back.
Thank you.

Dhruvin Raj

from Mumbai, Maharashtra

Nov 13, 2019

I have been registered return request so many times but not further action on it, And even after talked with myntra manager my refund still not recived, and now they are not give me a response about my complaint,

BK Thakur 1978

from Delhi, Delhi

Nov 13, 2019

Dear Myntra

I am extremely disappointed by the services of this particular app.

I have recently placed three orders but I am not able to recieve any of them because of my number which is now switched of.

I want to change my number but I am not able to do so.

Please fix this problem as soon as possible.

.