Myntra.com — Refund on hold due to irrelevant question on quality check

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Myntra

I ordered a jacket but i didn't liked the quality of the product ...so I sent a return request within 2 hours of receiving this ...and the very next day return was picked up ...but while refunding my ammount it set it on hold ...even when all the tags were intact with the product. and I am trying from last 18 hours to reach the consumer support it always shows busy notice...