Myntra.com — Refund rejected for wrong product received
C
Chitralekhashaw
from HYDERABAD, Andhra Pradesh
Feb 16, 2022
On 12th Feb I had ordered for a levis Shirt worth Rs 1380 after discount. ON 14th Feb the product got delivered. The moment I opened it I found that it was a wrong product. I applied for a return in original condition. On 15th the product got picked up and the pickup guy said everything is OK. But by evening I received a message that my refund had been put on hold failing quality check and the next day on 16th Feb I received a msg stating refund rejected because of failed quality check. Though a wrong product but just imagine the quality of product that has been sent to me that it is not able to pass its own quality check. How do this website expect customers to use product of such quality. On top of that they have rejected my refund and the product is being reshipped to me. What should I do with the wrong product. Rs1380 is not a small amount. This was the first time I purchased something from Myntra and I have had the worst experience. Plz stop doing cheap tricks and refund me my money instead of reshipping the product again and again.
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